Existing issues
Feature |
Known Issue |
Mobile State Recovery |
After a quick save or a page change, Mobile State Recovery will not automatically backup answer values in a Linked Section or Linked Section Card.
|
Mobile State Recovery |
Mobile State Recovery will not restore Photo Answers in Linked Sections and Linked Section Cards. |
Mobile State Recovery |
Sketch Pad images with markups fail to save when closing and re-opening the app.
|
Mobile State Recovery |
Child questions that are a part of Dependent Logic are missing.
|
Mobile State Recovery
|
Answers for Compact Linked Section Cards are being hidden but not removed. |
Sketch Pad |
If a PDF is generated for a form with a Sketch Pad question, the Sketch Pad will appear blank in the generated PDF. |
Sketch Pad |
The Sketch Pad image appears shrunken on the Complete Forms page. |
Sketch Pad |
The Sketch Pad Images are not showing up on imported templates. |
Sketch Pad |
If a form contains more than one linked section, each with a single Sketch Pad question, only the first linked section sketch pad is opened. |
Sketch Pad |
The tooltip is not appearing in Complete Forms for Sketch Pad questions. |
Sketch Pad |
If the highlighter is selected, it changes back to the pencil after clearing the Sketch. |
Sketch Pad |
If the device’s keyboard is open when selecting the Sketch Pad question, they will be stuck in the Sketch Pad and can’t return to the Complete Forms page. |
Sketch Pad |
Sketch Pad label has extra text when viewing on a small mobile device. |
Lookup Filters |
Data is not filtered if the user selects two options in the multiselect picklist in the lookup filter. |
Lookup Filters |
Data is not filtered with Field Links to a Picklist displayed as a radio button where the picklist/radio button values contain special characters. |
Lookup Filters |
Data is not filtered for the date question type. |
PDF Generation |
On iOS devices, when attempting to generate a PDF, the user will be defaulted to their device's email app. Options such as Copy, Markup, Print, and Save to Files are not available. |
PDF Generation |
Required questions are currently rendered in the wrong position on PDF files. |
Youreka for Pulsar |
There are answer syncing issues that occur while online. To avoid this, we recommend completing forms offline and then coming online after completing/submitting the form. |
Youreka for Pulsar |
A "Resolve Conflict" error may appear when attempting to save/submit a form. To avoid this, we recommend manually syncing before completing a form. |
Youreka for Pulsar |
Form Status shows submitted on Page Change when using the Hamburger Menu |
Youreka for Pulsar |
Delete icon missing for Date and Date/Time question. |
Youreka for Pulsar |
Date/Time answers are not saving correctly in Salesforce due to time zone differences. |
Youreka for Pulsar |
Date answers go missing upon form reopen but the answer record still exists in Salesforce. |
Youreka for Pulsar |
A non-required geolocation question is being treated as required and validated upon saving the form. |
Youreka for Pulsar |
Duplicate Inherited Shared Linked Sections are created upon saving a form. When viewing a form on the form detail page, there is a red box error. |
Youreka for Pulsar |
Read-Only Behavior is not respected in Pulsar. |
Youreka for Pulsar |
When trying to upload a second photo to a form, a duplicate image appears. This is a UI glitch, and the duplicate photo is not actually saved. |
Youreka for Pulsar
|
When you delete attached photos from the form, you're not able to upload additional photos. You will have to close the form out and re-enter to upload photos. |
Salesforce LWC |
Viewing a form through a Lightning Web Component causes an infinite loading screen. |
Solved Issues
Feature |
Known Issue |
Resolved |
Table Sections |
Some design features for a table, such as background and text color for a cell, are not appearing in a form. |
Reactor 2 |
Table Sections |
In the Web experience, a user will not be able to open up the date/time picker in a Table Section. |
Reactor 2 |
Table Sections |
In Template Builder, there is currently no validation message when exceeding the max column and row amount. |
Reactor 2 |
Table Sections |
Alignment options selected in Template Builder are not properly rendering on a form. |
Reactor 2 |
Table Sections |
In Template Builder, it may require a few attempts to delete a cell in a table. |
Solar |
Table Sections |
In Template Builder, if the first row is frozen and contains a content image, the user will not be able to successfully create a form on a mobile device. |
Solar |
Table Sections |
In Template Builder, when moving cells around from one table section to another, there is no warning message if the cell overlaps another. |
Solar |
Mobile State Recovery |
Duplicate Linked Sections are being created in certain scenarios. |
Uranium 2 |
Sketch Pad |
The clear button is not clearing Sketches that have been moved. |
Turbine 3 |
PDF Generation |
With the release of Solar 2, some Youreka Mobile iOS users may encounter issues generating PDFs. |
Resolved in a hotfix |
Youreka Fuse |
In Youreka Fuse, when opening up a form with various question types and sections, the form user may be presented with "red box" errors, making it hard to submit the form. |
Solar 3 |
Photo Upload |
Only 1 photo could be attached to the form at a time when uploading from the Android file system. |
Uranium 2 |
N/A |
An issue occurs when leaving a device idle long enough for the session to expire (per org setting) and then immediately logging out. The user will get an error message and not be able to log out. |
Turbine 3 |
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