Youreka Known Issues

Lookup Filters

Data is not filtered if the user selects two options in the multiselect picklist in the lookup filter.

Lookup Filters

Data is not filtered with Field Links to a Picklist displayed as a radio button where the picklist/radio button values contain special characters.

Lookup Filters

Data is not filtered for the date question type.

Mobile State Recovery 

Mobile State Recovery

Mobile State Recovery

Answers for Compact Linked Section Cards are being hidden but not removed.

E-signatures in a Linked Section card are not showing in a PDF generated from a Mobile device. 

E-signatures go out of the box in PDFs generated from an Android device. 

PDF Generation

On iOS devices, when attempting to generate a PDF, the user will be defaulted to their device's email app. Options such as Copy, Markup, Print, and Save to Files are not available.

PDF Generation

Required questions are currently rendered in the wrong position on PDF files.

PDF Generation

PDF of forms with question labels containing the omega symbol have broken formatting. 

PDF Generation

The form number is missing in the generated PDF. 

Viewing a form through a Lightning Web Component causes an infinite loading screen.

Sketch Pad

If a PDF is generated for a form with a Sketch Pad question, the Sketch Pad will appear blank in the generated PDF.

Sketch Pad

The Sketch Pad image appears shrunken on the Complete Forms page.

Sketch Pad

The Sketch Pad Images are not showing up on imported templates.

Sketch Pad

If a form contains more than one linked section, each with a single Sketch Pad question, only the first linked section sketch pad is opened.

Sketch Pad

The tooltip is not appearing in Complete Forms for Sketch Pad questions.

Sketch Pad

If the highlighter is selected, it changes back to the pencil after clearing the Sketch.

Sketch Pad

If the device’s keyboard is open when selecting the Sketch Pad question, they will be stuck in the Sketch Pad and can’t return to the Complete Forms page.

Sketch Pad

Sketch Pad label has extra text when viewing on a small mobile device.

Translations 

When two options are selected for a Multi-Select picklist question, translations are not being respected on the Form Detail page. 

Translations 

Translated Values for Checkbox and Multi select picklist are not showing in an Advanced PDF. 

Template Builder

Preview mode is broken when you click on the e-Sig question type.

Youreka for Pulsar

Duplicate Inherited Shared Linked Sections are created upon saving a form. When viewing a form on the form detail page, there is a red box error.

Windows Only. When selecting the Geolocation icon, the app automatically shuts down.

Non-Required Geo Location Field is Being Incorrectly Validated in Standard Sections

The values in a field link lookup fieldset are not showing in a form. 

broken image appearing in the save modal. 

Special characters are displaying as html encoded

Resolved

When you delete attached photos from the form, you're not able to upload additional photos. You will have to close the form out and re-enter to upload photos.

Yttrium

Youreka for Pulsar

When trying to upload a second photo to a form, a duplicate image appears. This is a UI glitch, and the duplicate photo is not actually saved.

Yttrium

Youreka for Pulsar

Read-Only Behavior is not respected in Pulsar.

Yttrium 

Advanced PDF Generation 

Xenon 

Youreka for Pulsar

There are answer syncing issues that occur while online. To avoid this, we recommend completing forms offline and then coming online after completing/submitting the form.

Watt

Youreka for Pulsar

A "Resolve Conflict" error may appear when attempting to save/submit a form. To avoid this, we recommend manually syncing before completing a form.

Watt

Youreka for Pulsar

Form Status shows submitted on Page Change when using the Hamburger Menu

Watt

Table Sections

Some design features for a table, such as background and text color for a cell, are not appearing in a form.

Reactor 2

Table Sections

In the Web experience, a user will not be able to open up the date/time picker in a Table Section.

Reactor 2

Table Sections

In Template Builder, there is currently no validation message when exceeding the max column and row amount.

Reactor 2

Table Sections

Alignment options selected in Template Builder are not properly rendering on a form.

Reactor 2

Table Sections

In Template Builder, it may require a few attempts to delete a cell in a table.

Solar

Table Sections

In Template Builder, if the first row is frozen and contains a content image, the user will not be able to successfully create a form on a mobile device.

Solar

Table Sections

In Template Builder, when moving cells around from one table section to another, there is no warning message if the cell overlaps another.

Solar

Mobile State Recovery

Duplicate Linked Sections are being created in certain scenarios.

Uranium 2

Sketch Pad

The clear button is not clearing Sketches that have been moved.

Turbine 3

PDF Generation

With the release of Solar 2, some Youreka Mobile iOS users may encounter issues generating PDFs.

Resolved in a hotfix

Youreka Fuse

In Youreka Fuse, when opening up a form with various question types and sections, the form user may be presented with "red box" errors, making it hard to submit the form.

Solar 3

Photo Upload

Only 1 photo could be attached to the form at a time when uploading from the Android file system.

Uranium 2

N/A

An issue occurs when leaving a device idle long enough for the session to expire (per org setting) and then immediately logging out. The user will get an error message and not be able to log out.

Turbine 3