Before You Get Started
New Features
Mobile Card Pagination
Prior to this release, Mobile cards were limited to 250 records. We’ve removed that cap and added pagination to display 50 records per page and we've improved card filtering. A total record count is also now displayed at the top of the mobile card list. As before, org-wide filters are available on the Mobile Admin tab and are strongly suggested to ensure an optimal mobile experience.
Mobile Photo GPS/EXIF Data
Photos captured from mobile devices now capture and store EXIF and GPS data. This data is especially useful for audits as it includes the date/time and location a photo was taken. To ensure this feature works correctly please enable location access for the camera on your mobile devices.
Mobile Custom Photo Resolution
A custom photo resolution can now be defined on the Mobile Admin tab. Increasing the size from the default 750 pixels will improve photo quality but will increase syncing time. General guidance is to keep it at the default or only increase it slightly. Increasing the resolution significantly should be reserved for the latest devices with significant memory and excellent connection quality while syncing. Learn More.
Mobile Logs
Admins can now enable mobile logs to store and replay mobile user saves. This can be useful to help recreate intermittent errors. Additional configurations are available to define both the total number of logs stored and their lifespan.
Improved Intermittent Connectivity Support for Mobile
We’ve updated Youreka Mobile to better handle edge cases with an intermittent connection. It should sync more reliably, and several related bugs have been resolved.
Launchpad (Deprecating Q4 2020)
We’re planning to sunset our launchpad functionality in the next release (Q4 of this year). Our new Mobile Card functionality replicates most of the functionality. If you are currently using launchpads please contact us at support@youreka.io for assistance with migrating to Mobile Cards.
Minor New Features and Fixes
Template Builder
- Updated API version support to version 48 to support some of the latest Field Service Lightning and Health Cloud objects. View supported objects and other limits here.
- Barcode Scanner checkbox should no longer be disabled when it should be available.
Youreka Mobile
- A maximum of 1000 questions (including hidden) are allowed to be completed on a single form (including linked sections). Attempting to add additional linked sections that would exceed this limit will be blocked.
- Users are no longer taken out of offline mode when the app restarts.
- Fixed splash image size on iPhone X and newer.
- Expanded vertical display for iPhone X and newer.
- Addressed issue from Gambrills release where View Insights no longer worked until a full sync was completed.
- Changing a template’s mobile availability now correctly triggers a full sync for all users.
- Double quotes in answers should now be saved correctly.
- Mobile cards now correctly display date/time fields.
- Updates to fix iOS 13.4.1+ showing a blank alert message.
- New Form buttons in mobile cards are no longer case sensitive.
- Minor cosmetic improvements.
- More graceful recovery from completing startup spinner getting stuck.
- App no longer gets stuck on competing startup spinner when in airplane mode with mobile cards and location tracking, and restarts with no connectivity.
- Discard local data now works correctly with mobile cards enabled.
- Inputs should no longer be hidden when the keyboard comes up in some scenarios (Android).
- Improved support for picklists with special characters.
- Fix for new form buttons on mobile cards and supporting additional required lookups to create a form.
- Improvements to better handle interrupted app launch.
- Deep links from Salesforce mobile buttons while online should correctly create new forms.
- Field Link lookups now display a no records found result if no records match the search criteria.
Complete Forms
- A maximum of 1000 questions (including hidden) are allowed to be completed on a single form (including linked sections). Attempting to add additional linked sections that would exceed this limit will be blocked.
- Improved support for picklists with special characters.
- Corrected support for very long list style questions not displaying all options.
- Salesforce formulas in linked sections should now work in communities as long as the community user has created the linked section record.
Salesforce Mobile
- Corrected display of linked section cards.
Form Clone
- Photos are no longer included in form clone for linked sections.
Form Template Import
- Clicking the upload button multiple times no longer causes errors.
Form Generator
- Fix for error when using a date/time filter.
Lightning Web Component
- Corrected issue with component not expanding to fit the form.
- Prevent the form from scrolling while signing an e-sig on a windows touch screen.
Mobile Admin
- Fixed several typos.
- Added support for distance tracking in Mobile cards for additional standard data integration rules geocode addresses including: Work Order, Work Order Line Item, Service Appointment, and Service Territory.
API
- Global access is now available to the Youreka license count disco.Util.getLicenseCounts().
Youreka Permission Sets
- WS_SaveCheckIns class added, was previously omitted.
New Metadata (for Profiles/Permission Sets)
The following metadata has been added in this release and should be included in any cloned/custom Permission Sets or Profiles related to Youreka.
Mobile Log (new object)
- All fields
- New tab
Known Issues
- Devices with Android8 may encounter an issue where the back button closes the form while using the barcode scanner.
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