The goal of Youreka’s Accelerator packages are to help customers get immediate value for their investment in Youreka with prebuilt fields, objects, automation, mobile field sets and form templates all included within the package. Youreka's Accelerator package is an unmanaged package in Salesforce. This article walks through the installation process, selecting prebuilt templates, uploading those templates and polishing them for use.
Installing the Package
*Requirement: be sure to have the full Youreka app installed from the AppExchange.*
The Accelerator package can be installed in a production or sandbox environment. Visit the Accelerator home page for the industry specific installation links you need.
Once you have the installation link, login to your target Salesforce environment and click the link you are using. Install for specific profiles, who will be the users managing and using the templates. Then click Install:
If you have conflicting field names, the package will error. For example, if you’ve already created relationship fields between the Forms Object and Work Order, you will receive this error:
You can delete this relationship field and then the package will create it, rename the Relationship name or just install the templates by hand as noted in the Importing Form Templates section below.
If your administrator manages Youreka users through Permission Sets rather than Profiles, we’ve also included a permission set in the package. This will grant access to the new fields we are installing. Here is a capture below of adding the Youreka Accelerator permission set to users:
Once you’ve installed successfully, please navigate to the Salesforce App Launcher in the top left and search for the specific Youreka Accelerator App that you installed. This will default to list of available templates available in this release.
Click on the right to navigate to the most recent version of each form template available and download the template so it can be imported:
Importing Form Templates
To import a template, navigate to the tab called Form Template Import. This tab can be found in the Youreka Accelerator App you are using. Then drag a file to the area designated for uploading files, or select Upload and choose the file from your local hard drive. Finally, click Upload JSON file.
The importer will bring in all components from the JSON file except for template images. Good news though, we’ve packaged up a collection of images, so you can add those back quickly after we save the template.
Then we’ll need to select Save Form Template:
On the final screen, select Finish and then we can dig into the template and polish it up as needed:
After uploading each template, the new form template will pop open in a new tab. If you’d like to upload additional templates, return to the Import tab and repeat the process.
Adding Images to Form Templates
The import tool does not include image transfer, but the package includes the necessary images so we’ll have to edit each form template template and locate the image questions within.
If your new template is open from the Import process, you can click edit directly from there:
If the template tab is no longer open, you can navigate to the Form Templates tab. This is where you can click into any of the Form Templates you’ve imported and can begin to edit and add images:
Then select your desired Form Template record and click Edit. From here, you can scroll through the template and identify any images that we will need to upload. Once you’ve identified an image or gif to be replaced, click on the pencil on the right of the question to Edit Content:
From the Edit Content screen, you will see that the package has pre loaded the appropriate images. Select the appropriate image on the right and we’re ready to publish!
From there, you can change any question language, add or remove questions.
That’s it! You’re now ready to test your Form Template and Publish.